A wicker basket filled with orange roses, green leaves, and red berries sits on a table in a festive, decorated room with a pink tufted sofa and a Christmas tree.

Customer Service

The alstroemeria flower is a symbol of support. How can we give you a bunch today?

Your Rewards Account

For every dollar spent, you'll receive one reward point. You can redeem your reward points during checkout for cash savings on future orders. That's the Power of Petal Rewards.

Flower Care & Information

Our passion is everything flowers and we want to share! From tips on keeping your flowers fresh to seasonal decorating ideas to the meaning of flowers, we have you covered.

Main Location

2645 S El Camino Real
San Mateo, CA 94403
(650) 341-5611
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Business Hours

Mon - Fri: 10AM to 4PM
Saturday: 10AM to 3PM
Sunday: Closed

See Full Hours

Policies & Procedures

We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.

Complete Policies & Procedures

A Word from Our Customers

Average Rating:
4.8
Total Number of Reviews:
26
 
  • May 9, 2019
    Mike M
    Delivered on time, great customer service but most importantly, Mom loved the flowers.
  • May 4, 2019
    Darlene T
    Beautiful arrangement as always. The flowers were lush.
  • April 17, 2019
    Mariclare B
    My Mother started using Ah Sams over 70 years ago
  • April 10, 2019
    Joan S
    Very responsive, the arrangement was outstanding However, the arrangement was NOT left behind the gate as requested letting everyone passing by the house was empty and possibility of flowers being stolen. Not a good neighborhood to do that.
  • March 7, 2019
    Melanie B.
    Customer service was excellent! I ordered a sympathy piece for my grandfathers funeral online. I placed the order when the store was closed. I had a few special requests so I was worried it might come out wrong if I didn't speak to someone. When I called the next morning the woman that helped me was super friendly & had all of my special requests taken care of! It came out beautifully! Thank you for making a hard day a little bit easier :)
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