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Ah Sam Flowers is the leading provider of thoughtful gifts, helping our customers connect with the important people in their lives, so it's important that our customers stay connected to us. To further assist you, we've provided answers to any inquiries you may have about our service.
Mon ~ Sat: 8 AM - 6 PM
Physical Store Hours
Mon ~ Sat: 9 AM - 6 PM
Sunday: 11 AM - 3 PM Call for Sunday Delivery
View All Locations
Ah Sam Florist - Flowers, Plants & Decor
2645 S. El Camino Real
San Mateo, CA 94403
. (toll free)
We are dedicated to delivering your floral and gift orders in a timely manner. The actual time and date your order is delivered is affected by the time of day your order is placed, the method of delivery or shipping you select, weather conditions, and whether or not the destination is a remote location. Our delivery policies explain the delivery options available to you and how we process orders.
Please consider your order delivered on the day you requested if you receive a confirmation. If we have any difficulties with your order, we will contact you by telephone and/or e-mail.
Floral Deliveries to the U.S. and Canada
* Note all transactions are in US currency. In the U.S. and Canada, same-day delivery is generally available Monday through Saturday on orders received before 12:00 pm in the recipient's time zone (excluding holidays and peak floral delivery periods). Orders received after 12:00 pm in the recipient's time zone may be delivered the next delivery day. There are no deliveries on Sundays and legal holidays. Please make sure that your order information is accurate and complete in order to avoid delivery delays. This would include the apartment or suite # if needed, and most especially a current telephone number.
Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery will be subject a $10.00 charge.
Floral Order Delivery Times
Most florist shops make deliveries during normal business hours (9AM to 5PM). However, since we do not know each florist's delivery schedule for a particular day, we will be unable to guarantee delivery requests for a specific time or within an hourly range unless verbally agreed. Requests may be taken for either an AM or PM delivery with a verbal confirmation, but they cannot be guaranteed without an additional fee required for special delivery.
When the Recipient Is Not Home
The florist may choose to leave the arrangement with a neighbor or manager and attach a note to the recipient's door stating who accepted the arrangement on their behalf; or if the area is secure, to leave the arrangement at the door. The florist may also leave a note on the recipient's door asking the recipient to call the florist's shop and arrange a convenient time for re-delivery. Another option is calling the recipient first to arrange a delivery time. If the recipient is at work all day, we suggest sending the arrangement to the workplace. Incomplete or incorrect address or phone numbers may delay delivery. Most florists employ professional delivery personnel who will find the best delivery choice for your special gift.
International Floral Deliveries
Due to the various time zones between the U.S. and other continents, same day delivery is not available. We can only guarantee delivery dates for orders received three business days in advance. You must call us to place an international delivery order; you cannot do so online.
Gift Items Shipped Directly
Several of our gift items are shipped directly through Federal Express, Airborne, or UPS. At this time, we are unable to ship to PO boxes, hotels, or hospitals. Cut-off times for same-day shipment and available shipping options are clearly marked on the order form for each item. The date your order will be received will depend on the shipping date and the shipping method you select. Items shipped UPS Ground can take 3 to 7 business days, and delivery dates are not guaranteed. Items shipped Overnight or 2-Day are guaranteed to be delivered within that period. Please note that the guaranteed shipping options are based on business days, so an order shipped on a Friday by FedEx 2-Day would be delivered on the following Tuesday.
While we process your request the moment we receive it during business hours, it is sometimes very difficult to get cancellation requests complete. Our network ranges throughout the country and because of the importance placed on a timely delivery of your request and various time zones, it can sometimes be very difficult to stop or cancel a delivery attempt or a placed order. Cancellations must be done prior to delivery, and in all cases within 24 hours or placing your order. Any cancellation requests after this period cannot be guaranteed and subject to a 20% charge.
Due to various seasonal and regional conditions, and the variety of unplanned issues courtesy of Mother Nature, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery.
In this event, the local florist will deliver a second choice of similar flowers and container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation. In single variety arrangements, variety will take preference over color. Our goal is your complete satisfaction, rest assured that every effort will be made to provide an arrangement of equal or greater value.
All transactions are in US currency. All pricing does not include delivery and a 9.5% sales tax. In the U.S. and Canada, same-day delivery is generally available Monday through Saturday on orders received before 2:00 pm in the recipient's time zone (excluding holidays and peak floral delivery periods). Orders received after 2:00 pm in the recipient's time zone may be delivered the next delivery day. There are no delivery guarantees on Sundays and legal holidays without verbal confirmation. Please make sure that your order information is accurate and complete in order to avoid delivery delays.
Orders using Petals will be charged the full amount at time of purchase. Credit will be applied to the account within 24 hours of order upon validation of transaction.
The recipient may be called to schedule delivery. We do not accept requests for delivery at specific times of day.
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner.
For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next day. During the holidays deliveries may be made as late as 9pm.
For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day. Basic delivery fees will be applied and charged for redelivery. During the holidays deliveries may be made as late as 5pm.
Our goal is to respond to your inquiry within 48 hours.
Shipping to Canada
All orders shipping to Canada will be subject to an additional 4.5% charge due to customs.
You understand that when placing an order on this website you are auhorizing Ah Sam Flowers to automatically charge your credit card, debit card, or bank account on file for the products or services you have requested in conjunction with the scheduled events you have entered into our database. You further understand that you may cancel these events at any time*, and these events, charges and/or transactions will persist until you cancel or delete them and that canceling or deleting one or more transaction(s), recipient(s) or event(s) may or may not have an effect on other remaining transactions, recipients, and/or events. On occasion additional requests may be requested or (typed in under special instructions) indicated which may require additional fees to expedite. You authorize Ah Sam Flowers to obtain these funds as necessary from the above named sources to complete the scheduled recurring events and transactions as you have instructed until you make such changes that would delete or suspend those events or transactions.
Ah Sam Florist, a local Bay Area California business offers floral and plant designs, decorative home and business décor, gift baskets of wine and gourmet items. From intimate or elaborate events and weddings, corporate events or moments of sympathy, Ah Sam delivers the finest nature has to offer.
Celebrating a Special Occasion or Just Because…
For over 77 years, Ah Sam Florist has been synonymous with offering the perfect selection of flowers and plant gifts from modern, contemporary, cutting-edge designs to traditional styles for the special moments and celebrations of life. Ah Sam’s unique flowers and plants, seasonal varieties and traditional favorites create the emotional connection of flowers with birthday wishes to celebrations of holidays to just because, to love and romance roses, anniversary, thank you, new baby flowers and gifts, get well flowers and sympathy and funeral flowers, and much more enhancing lives with the beauty of flowers.
We honor the celebration of the holidays with generations of our clients and welcome new visitors to our website with our seasonal and everyday collection for:
• The Winter Flower & Plant Holidays: Christmas Flowers & Gifts, Hanukkah Flowers, New Year Flowers, Chinese New Year Flowers
• The Spring Flower & Plant Holidays: Easter Flowers & Plants, Valentine’s Day, Earth Day, Administrative Professionals Day (Secretary’s Day), Mother’s Day, Prom Flowers, End of School Year, Graduation
• The Summer Flower & Plant Holidays: Father’s Day, Memorial Day, 4th of July, Beginning of School
• The Autumn Flower & Plant Holidays: Grandparents Day, Bosses Day, Halloween, Thanksgiving
The elegance of an Ah Sam gift will be remembered
The finest flowers, foliage and plants available direct from local California growers and west coast farms, presented in creative ways that change with the season. A sampling of Ah Sam Florist’s bountiful selection are: roses, David Austin roses, orchids, carnations, lilies, tulips, exotic tropicals ( heliconias and anthuriums), gerbera, indoor plants, dish gardens, terrariums, orchid gardens, custom designs of exotic gardens presented in metal, ceramic, rustic baskets or porcelain containers. Or perhaps a gourmet gift of fresh fruits, cheese, fine wines, spirits artfully arranged in a basket.
Ah Sam Florist Delivery Service
Ah Sam Florist offers same day delivery delivers to most San Francisco Bay Area and East Bay cities. We service all local hospitals, universities, funeral homes and memorial parks in the counties of San Mateo, San Francisco, Santa Clara, San Jose, Alameda and Contra Costa. Or we’ll gladly arrange out of the Bay Area, national or international delivery by a local florist through our network of preferred florists. Simply order online, call (650)341-5611 or visit us in San Mateo.
Peninsula Bay Area Cities
Atherton (CA) California 94027, Burlingame (CA) California 94402, Hillsborough(CA) California 94402, San Mateo(CA) California 94402, 94403, 94401, Menlo Park (CA) California 94025, Woodside (CA) California 94062, Belmont (CA) California, Brisbane(CA), San Carlos (CA) California 94070, Redwood City (CA) California 94061 , Redwood Shores (CA) California 94065, Foster City (CA) California 94404, Palo Alto (CA) California 94306, 94301, San Bruno (CA), Millbrae (CA) California 94030, South San Francisco (CA) California 94080, San Francisco (CA), Half Moon Bay (CA) California 94019, Portola Valley (CA) California 94028, Los Altos (CA) California 94022, Pacifica (CA) Califorina, Colma (CA) California 94080, Daly City (CA) California 94015.
South Bay Area Cities
Santa Clara (CA) California, Saratoga (CA) California, Sunnyvale (CA) California, Campbell (CA) California, Cupertino (CA) California, Los Gatos (CA) California, Monte Sereno (CA) California, San Jose (CA) California
East Bay Cities
Alameda (CA), Alamo (CA), Albany (CA), Berkeley (CA), Blackhawk (CA), Castro Valley (CA), Clayton (CA), Concord (CA), Danville (CA), Diablo (CA), Dublin (CA), El Cerrito (CA), El Sobrante (CA), Emeryville (CA), Fremont (CA), Hayward (CA), Kensington (CA), Lafayette (CA), Livermore (CA), Milpitas (CA), Montclair (CA), Moraga (CA), Newark (CA), Oakland (CA), Orinda (CA), Pacheco (CA), Piedmont (CA), Pinole (CA), Pleasant Hill (CA), Pleasanton (CA), Rheem (CA), Richmond, San Leandro, San Lorenzo, San Pablo, San Ramon (CA), Treasure Island (CA), Union City (CA), Walnut Creek (CA).
Hospitals: Peninsula Hospital in Burlingame, Kaiser Hospital, Mills Peninsula Hopital in San Mateo, Sequoia Hospital, Stanford Hospital, Seaton Medical Center in Daly City.